Refund & Return Policy
Welcome to KKS Computer Science.
This Refund & Return Policy outlines the terms under which refunds may be granted for digital products and services purchased through our website.
1. Nature of Products
We provide:
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Online video courses
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Digital study materials (PDF notes)
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Membership-based educational content
All products are delivered digitally.
2. No Physical Returns
Since we sell digital products, no physical returns are applicable.
3. Refund Eligibility
Refunds may be considered only under the following conditions:
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Duplicate payment made accidentally
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Payment deducted but course access not provided
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Technical issue from our side preventing access
To request a refund, users must contact us within 7 days of purchase.
4. Non-Refundable Situations
Refunds will NOT be provided in the following cases:
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Change of mind after purchase
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Lack of usage of course
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Dissatisfaction due to personal expectations
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Failure to complete the course
5. Refund Processing
If a refund is approved:
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The amount will be refunded to the original payment method
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Processing time: 5–10 business days
6. Cancellation Policy
Users may cancel future subscription renewals (if applicable) at any time before the next billing cycle.
7. Contact for Refund Requests
To request a refund, please contact:
📧 Email: [Your Email Address]
Subject Line: Refund Request – [Order ID]
Include:
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Full Name
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Registered Email
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Order ID
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Reason for request